Deloitte, in the room.
Delivery-minded and implementation-grounded. Wants the operating model, the sequencing, and who owns what at go-live. Pushes from strategy into 'how does this actually get built and run' — scope, timeline, and the org that has to sustain it.
A client’s leadership team wants a digital transformation plan but is divided on where to start and how fast to move.
A client faces margin pressure and wants to improve profitability without damaging customer experience or delivery.
A company is losing customers because the experience is slow, inconsistent, and poorly coordinated across channels.
A mid-cap manufacturing company’s ERP system is 15 years old and constraining growth. CFO is considering buying a modern SaaS ERP versus continuing to customize…
A large manufacturing company’s IT cost structure is 60% CapEx (hardware, data centers) and 40% OpEx. Leadership wants to shift to 30% CapEx / 70% OpEx through…
Not affiliated with any firm. Cases are independent practice material inspired by public industry knowledge.