Bain · Tech Consulting · Medium · 25-35 min
Last updated 2026-07-29
A PE fund has carved a last-mile routing SaaS out of a global courier parent. The new standalone — 180 staff, $40M ARR, 60% gross margin — has an 18-month TSA covering payroll, billing, ITSM, identity, and the data lake. The mandate is to become independently profitable in 24 months and double ARR in three years. You are the value-creation lead. Build vs buy vs outsource is the question on every TSA workstream.