PwC · Technology / Operations · Intermediate · 25-35 min

Consolidate fragmented SaaS vendor landscape

Consolidate fragmented SaaS vendor landscape is an intermediate PwC technology / operations case interview that runs 25-35 min. Identify consolidation opportunities, establish selection criteria, and plan phased migration that minimizes business disruption. A strong answer works through 5 phases: Application inventory and overlap analysis; Vendor selection and negotiation strategy; Migration sequencing and risk; Governance and spend controls; Savings opportunity and payback period.

Last updated 2026-09-05

The brief

A global tech company has 250+ SaaS applications across departments with high redundancy and poor contract management. CIO wants to consolidate to 50 strategic vendors, saving costs and improving security posture. Develop a consolidation strategy.

How to approach it

  1. Application inventory and overlap analysis
  2. Vendor selection and negotiation strategy
  3. Migration sequencing and risk
  4. Governance and spend controls
  5. Savings opportunity and payback period

What a strong answer does

  • Identify consolidation opportunities, establish selection criteria, and plan phased migration that minimizes business disruption.
  • Conduct application inventory, consolidate by category (HR, Finance, Sales, Dev Tools), renegotiate contracts with 30-50 strategic vendors, and establish governance to prevent future sprawl.

Practice drills

  • Map 250+ SaaS apps to functional categories and identify consolidation opportunities.
  • Estimate savings from renegotiating contracts with top 50 vendors.
  • Outline a 2-year phased migration plan prioritizing highest-risk apps first.
  • Design governance process to control new SaaS adoption going forward.

Why this case

Tests vendor strategy, negotiation thinking, and ability to manage large-scale operational transformation.

Adapted from PwC Procurement case (official sample).

Cases are written in each firm's style, written and reviewed by working consultants; they are not the firms' own published cases.

More PwC cases